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    • Home
    • Getting Started
    • Product Setup
    • Risk Workflow
    • Platform Features
    • Advanced Topics
    • Reference
    • Assessments
    • Trainer Resources
    • Home
      • What is Send Workbench?
      • Key Concepts & Glossary
      • The Underwriter's Journey
      • Configuration Standards
      • Foundational Setup Order
      • New Client Setup Guide
      • New Project Questionnaire
      • Local Environment Set Up
        • Repository Structure
        • Application Config & Feature Switches
        • Multi-Environment Config Promotion
        • Local Environment Set Up
        • Trading Parties
        • Party Management
        • Business Class Setup
        • Placing Types & Sub-Types
        • Product Hierarchy
        • Class Constants, LOI & Retentions
      • Anatomy of a Risk Action
      • Actions
      • Custom Screens
      • Action Groups
      • Pipelines
      • Rules Engine
        • Overview
        • Element Types
        • Display Expressions
        • API-Driven Options
        • Dynamic Computation
        • Date Validators
        • Overview
        • Action Approaches
        • Template Config
        • Authoring HTML Templates
        • Handlebars Reference
        • Partial Templates
        • Clause Library
      • Dashboard
      • User Roles & Permissions
      • Application Settings
      • Exchange Rates
      • Notifications
      • Smart Submissions
      • Asset Management
      • Rating Service
        • Overview
        • Enabling DUA
        • Submission Screen
        • Contract Structure
        • Validation Rules
        • Bordereau Ingestion
        • Certificate Generation
        • Exemptions
        • HyperExponential (Hx)
        • Custom Endpoints
        • Sanctions Checking
        • Email Channels
        • SFTP Delivery
        • AI Agents & Asset Schedule
        • Testing Configuration
        • Remote Debugging
      • Config File Locations
      • Glossary
      • Handlebars Cheatsheet
      • Element Types Cheatsheet
      • Level 1 — Brief (Pinnacle Marine)
      • Level 1 — Test (Crestwood Review)
      • Level 2 — Brief (Meridian Specialty)
      • Level 2 — Test (Meridian Specialty)
      • Level 1 — Answer Guide (Crestwood Review)
      • Level 2 — Scoring & Sign-Off (Meridian Specialty)

    Send Workbench Configuration Guide

    Your comprehensive reference for implementing and configuring Send Workbench. Follow the sections in sequence or jump to what you need.

    Getting Started
    What the platform is, key concepts, the underwriter's journey, configuration standards, and setup order.
    View details →
    Product Setup
    Repository structure, config promotion, trading parties, business classes, and placing types.
    View details →
    Risk Workflow
    Risk actions, action groups, pipelines, rules engine, submission forms, and document generation.
    View details →
    Platform Features
    Dashboard, user roles, application settings, exchange rates, and notifications.
    View details →
    Advanced Topics
    Smart Submissions, asset management, rating, delegated underwriting, and integrations.
    View details →
    Reference
    Config file locations, glossary, Handlebars cheatsheet, and element types cheatsheet.
    View details →
    Assessments
    Pinnacle Marine (Level 1) and Meridian Specialty (Level 2) practical exercises and marking guides.
    View details →
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